For cleaning companies and domestic cleaners

Recurring bookings that hold, cancellations that get refilled.

BusinessRunAI gives cleaning businesses an AI team that answers enquiries, quotes from your own rates, protects the recurring diary, tracks who holds which key, and chases the clients who quietly stopped rebooking.

Sound familiar?

  • A client cancels at 7am and the slot stays empty because nobody had time to refill it.
  • Recurring weekly and fortnightly bookings live in one person's head and a shared calendar.
  • Keys, fobs and alarm codes are tracked in a WhatsApp thread nobody wants to search.
  • One-off deep cleans and end-of-tenancy enquiries come in at 9pm and are gone by morning.
  • Clients drift off after a missed visit and nobody notices for two months.

Real enquiries, handled while you work

Examples of the kind of message that lands out of hours, and what your AI team does with it before you next pick up the phone.

06:52

“Sorry, we're away this week — can you skip Thursday's clean and pick up as normal after?”

Receptionist checks your cancellation notice rule, skips just that visit, keeps the recurring booking intact, tells the cleaner assigned and flags the freed slot so it can be offered to someone on the waiting list.

21:14

“Need an end-of-tenancy clean for a 2-bed flat before Friday — how much and are you free?”

Receptionist quotes from your end-of-tenancy price list, asks about oven, carpets and whether the property is furnished, then books the survey or the job straight into the diary.

08:30

“Nobody will be home on Tuesday — can your cleaner let themselves in?”

Receptionist checks the client record for a key or code on file, confirms the handover arrangement you allow, and logs an access note on the visit so the cleaner sees it before they travel.

12:05

“Can we move from fortnightly to weekly, same day and time?”

Admin Assistant updates the recurring schedule, recalculates the monthly invoice value and confirms the new pattern in writing to the client.

09:00

“(no enquiry — your Retention Assistant, on a Monday)”

Spots 11 clients who have not booked in six weeks, sends your rebooking message with a slot to accept, and stops after the follow-up limit you set.

What your Business Brain holds

One place for everything the assistants need to answer like you would.

  • Your hourly and per-visit rates for regular domestic, office, deep and end-of-tenancy cleans.
  • Recurring patterns you offer — weekly, fortnightly, four-weekly — and the days each team covers.
  • Cancellation and notice rules, including what gets charged for a same-day cancellation.
  • Key handover policy: which clients have keys or codes on file, and how access is confirmed.
  • Postcodes and travel limits per team, plus minimum visit length.
  • What is and is not included: inside windows, oven, laundry, products supplied.

The assistants that do the work

AI Receptionist

Answers enquiries and cancellations day and night, quotes from your rates and books the visit.

AI Admin Assistant

Keeps recurring schedules, access notes and client records straight.

AI Retention Assistant

Spots clients who stopped rebooking and wins them back before they are gone.

AI Sales Assistant

Chases deep clean and contract quotes until they are won or closed.

All eight assistants are included. See pricing , the full AI team or the built-in job management software.

See the cleaning CRM pipeline example — recurring bookings, cancellations and key handover tasks. Want the receptionist on its own? See the AI receptionist or compare it with a human answering service.

The cleaning CRM your office runs on

Enquiries, the recurring diary, cancellations and refills, and key handover tasks — the same screens your AI team writes into as it works.

BusinessRunAI — Enquiries

Enquiries

Every cleaning enquiry captured with the property, the value and where it came from.

ClientJobValueSourceStage
Hannah ReidEnd of tenancy, 2-bed flat£265Website form, 21:14Quote sent
Bramley OfficesOffice clean, 4 nights£1,040/moMissed call, 18:35Survey booked
Priya SharmaWeekly domestic, 3 hrs£54/visitReferralRecurring
Tom ElleryOven and carpets add-on£120Existing clientNew
Illustrative example of the in-app screens. Sample data shown.

Try the pipeline

Move a sample lead from enquiry to recurring diary, through a cancellation, to the key handover task — exactly how a cleaning job travels through BusinessRunAI.

Move a lead through the stages to see what your AI team does at each step.

Enquiries

New enquiry captured, quoted from your own rates.

Hannah Reid

£265

End of tenancy, 2-bed flat

Quoted at 21:14 from your end-of-tenancy price list, oven and carpets included.

Recurring diary

Booked into a weekly, fortnightly or four-weekly pattern.

Priya Sharma

£54/visit

Weekly domestic, 3 hrs

Weekly Monday 09:00 with Team A, invoiced monthly.

Cancellations

Visit skipped, notice rule applied, freed slot offered out.

Bramley Offices

£1,040/mo

Office clean, 4 nights

Building access closed Friday — visit waived and rebooked Monday.

Key handover

Access confirmed and the key or code task tracked to return.

Nothing here

AI activity log

Move a lead on, or press “Simulate receptionist” or “Simulate admin”, to see what your AI team writes into the CRM.

Illustrative example of the in-app pipeline. Sample data shown.

Protect the recurring diary.

One simple monthly price of £299, cancel anytime. Nothing sensitive — refunds, pricing changes, unusual discounts — goes out without your approval.