For plumbers and heating engineers

The burst pipe call at 11pm gets answered.

BusinessRunAI gives plumbing and heating businesses an AI team that answers enquiries, sorts the emergencies from the quotes, books the work and chases the money — while you are under a sink or up a loft.

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Sound familiar?

Emergency calls come in when both hands are wet and the phone is in the van.
A quote goes out on Tuesday and nobody follows it up until the customer has already booked someone else.
Boiler services fall due and nobody reminds the customer, so the maintenance work quietly disappears.
Weekend and evening enquiries sit unread until Monday, by which point three of them are gone.

Real enquiries, handled while you work

Examples of the kind of message that lands out of hours, and what your AI team does with it before you next pick up the phone.

23:41

“Water coming through the kitchen ceiling, I've turned the stopcock off. Can anyone come out?”

Receptionist confirms the stopcock is off, checks the postcode is in your area, captures the address and phone number and books your first morning slot — then logs it as an emergency callout.

07:12

“How much for a new combi boiler in a two-bed terrace?”

Receptionist quotes from your Business Brain price ranges, asks about the current boiler and flue position, and books a survey rather than guessing a fixed number.

16:30

“Just checking you got my email about the bathroom quote last week?”

Sales Assistant already sent two follow-ups on your schedule, flags the quote value in the pipeline and tells you who to ring first.

09:00

“(no enquiry — your Retention Assistant, on a Monday)”

Reminds 14 customers their annual boiler service is due this month, with a booking link, and stops after the follow-up limit you set.

What your Business Brain holds

One place for everything the assistants need to answer like you would.

Your callout charge, hourly rate and typical price ranges for boiler swaps, bathrooms and repairs.
Which postcodes you cover and how far you will travel for an emergency.
Out-of-hours rules — what counts as an emergency and what waits until morning.
Gas Safe registration details and the certificates you issue after each job.
The questions you always ask before quoting: boiler make, age, pressure, access.

The assistants that do the work

AI Receptionist

Answers every enquiry day and night, triages urgency and books the slot.

AI Admin Assistant

Keeps job records, certificates and follow-up tasks straight.

AI Sales Assistant

Chases unanswered quotes until they are won or closed.

AI Retention Assistant

Brings back service and maintenance customers before they lapse.

Launch includes two assistants, Growth six and Pro all eight. See pricing , the full AI team or the built-in job management software.

Stop losing the 11pm jobs.

Plans start at £149/month. Nothing sensitive — refunds, pricing changes, unusual discounts — goes out without your approval.

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