Features

Everything a back office does, without hiring one.

BusinessRunAI gives small businesses an AI-powered team to help manage leads, customers, marketing, admin, sales and day-to-day operations.

The Business Brain

One place for everything your business knows — services, pricing, hours, service areas, FAQs, tone and goals. Every assistant works from it, so answers are consistent.

Lead capture that never sleeps

Website chat answers enquiries in your voice, qualifies the job and captures the customer's details straight into your pipeline.

A CRM that fits a small business

Contacts, notes and a six-stage pipeline from new lead to won. No fields you'll never fill in.

Tasks and follow-ups

Quotes get chased, jobs get followed up and nothing sits in an inbox for a week.

Marketing on tap

Social posts, campaign copy, offers and content ideas written from your Business Brain, not generic templates.

Reputation, handled

Review requests after completed work, monitoring, and suggested responses you approve before anything is posted.

Human approval for anything sensitive

Refunds, unusual discounts, pricing changes, contracts and legal replies always wait for you. Nothing risky happens on its own.

Full activity log

Every action your AI team takes is logged with a timestamp, so you always know exactly what happened while you were on a job.

Your eight assistants

AI Receptionist

First point of contact

AI Sales Agent

Turns enquiries into work

AI Customer Support Agent

Looks after existing customers

AI Admin Assistant

Keeps the paperwork straight

AI Marketing Manager

Keeps the phone ringing

AI Reputation Manager

Builds the five-star wall

AI Retention Agent

Wins back the work you lost

AI Business Manager

Your morning briefing